Privacy Policy

This is a translation for reference. The Japanese version is the authoritative text. If the two differ, the Japanese version prevails.

Strive Trading Inc. (“we”) regards the protection of your personal information as an important responsibility. We comply with the Act on the Protection of Personal Information and other related laws, and handle personal information as set out below.

1. About us

• Name: Strive Trading Inc. (株式会社Strive Trading)
• Secondhand dealer licence: Chiba Prefectural Public Safety Commission No. 441010002964
• Contact for personal information: info@japancarsonline.com

2. Information we collect

We collect the following within the scope needed to carry out our work. We do not always collect all of it; we ask for what is needed for your particular request.

• About you: name, address, telephone number, email address, date of birth, preferred way of being contacted
• About your car: maker, model, year, type designation, chassis number, registration number (licence plate), mileage, inspection (shaken) expiry, the damage or fault, where the car is, photographs of the car
• Documents needed for procedures: identification, seal registration certificate, power of attorney, transfer certificate, inspection certificate, vehicle tax payment certificate, damage certificate (り災証明書 / risai shomeisho) and similar
• Contract and payment: bank account for transfer, contract details, whether a loan or retention of title applies, insurance status
• Your enquiry: records of consultations received by phone, email or the form
• Use of this site: access records such as IP address, browser type and time of access (see section 9)

3. Purposes of use

We use the personal information we collect for the following purposes.

1. Answering and following up on enquiries and consultations
2. Purchase, sale, brokerage and arrangement of vehicles; searching for and proposing the vehicle you want
3. Asking partner purchasing and sales companies for appraisals or stock, and telling you the results
4. Concluding and performing contracts, paying and receiving money, collecting and delivering vehicles
5. Carrying out vehicle registration, transfer of ownership, deregistration and other procedures with administrative bodies, on your instruction (power of attorney)
6. After-sales service and contact following a purchase or sale
7. Information about our services (such as introducing vehicles that match your wishes)
8. Creating and keeping records and verifying identity as required by the Secondhand Articles Dealer Act and other laws
9. Recording the content of enquiries, and checking and improving the quality of our service
10. Producing statistics in a form that does not identify individuals

If we need to use information beyond these purposes, we will obtain your consent in advance.

4. Provision to third parties

We provide personal information to third parties in the following cases.

(1) With your consent

When you ask us about selling your car, we ask several partner purchasing companies for an appraisal. What we send them is information about the car and where it is — nothing more. Your name, contact details and anything else that identifies you personally are not given to them.

If you decide to go ahead with the sale, we will ask you to show documents to the extent needed for transfer of ownership and collection. At that stage we explain what information goes where, and we act only with your consent.

The contract of sale is between you and the purchasing company. We introduce the company and handle the money — receiving it and paying you. That is why identification and similar documents are submitted to the purchasing company.

• Sent at the enquiry stage: maker, model, year, mileage, the damage or fault, and the location of the car (down to the municipality)
• Not sent: your name, address, telephone number or email address
• To whom: purchasing and sales companies we work with

(2) As required by law

• Where required by law
• Where necessary to protect a person’s life, body or property and it is difficult to obtain your consent
• Where responding to an enquiry from a police officer under the Secondhand Articles Dealer Act
• Where cooperation with a national or local government body carrying out its legal duties is needed

5. Outsourcing

Within the scope needed to achieve the purposes above, we may outsource the following. We bind contractors by contract to handle personal information properly, and supervise them as necessary.

• Transport and storage of vehicles
• Vehicle registration and other document procedures (including work entrusted to specialists such as administrative scriveners)
• Maintenance, inspection, repair and dismantling
• Payment settlement and procedures with financial institutions
• Operation and management of servers and systems

6. Handling procedures on your behalf

On your instruction (power of attorney), we or a specialist we engage may carry out vehicle registration, deregistration, change of ownership, tax and refund procedures, and other procedures with administrative bodies.

When we do, we use personal information only within the scope needed for that procedure, and only after receiving a power of attorney and the other necessary documents. We explain what is involved and what documents are needed in advance.

7. Storage and retention period

We keep personal information for the period needed to achieve the purposes above, and for the period required by law (such as the records required under the Secondhand Articles Dealer Act). Information we no longer need to keep is promptly erased or destroyed by appropriate means.

8. Security measures

• Every page of this site is served over encrypted connections (HTTPS).
• We limit who handles personal information, and define the scope of that handling and who is responsible.
• We take measures against unauthorised access and leakage on the equipment and systems that hold personal information.
• We bind contractors by contract to handle personal information properly.

9. Access records, cookies and transmission to third parties

As a standard server function, this site records IP addresses, browser types and access times. We use these to deal with faults and to prevent unauthorised access.

Access analysis (Google Analytics)

To understand how the site is used and to improve it, this site uses Google Analytics (GA4), provided by Google LLC, on every page.

• What is sent: the URL of the page you viewed, the referrer, the date and time, time on page, IP address, browser and OS, screen size, and approximate region
• Where it goes: Google LLC (www.googletagmanager.com / www.google-analytics.com)
• Cookies: yes, cookies are used. An identifier is stored in a cookie to distinguish repeat visits by the same reader
• Purpose: to see which pages are read and how often, so that we can improve what we publish and how it is arranged

We do not send information that directly identifies you — such as your name, address or telephone number — to Google Analytics. Nothing you type into a form is sent there either.

If you would rather not be counted, disable cookies in your browser or use the Google Analytics Opt-out Browser Add-on. Disabling it does not affect your use of this site or the guidance it provides.

For how Google handles the data, see Google’s Privacy Policy and How Google uses information from sites or apps that use our services.

Other transmission outside this site

This site loads the web font used for display (Inter) from servers operated by Google LLC (fonts.googleapis.com / fonts.gstatic.com). When it does, your IP address and browser information are sent to Google. The font is loaded only for display.

We do not use third-party cookies for advertising. This site carries no advertising and no affiliate links whatsoever.

Apart from the above, there is no mechanism on this site that sends information outside. If the recipients or the content change, we will announce the change by updating this page. We will clearly highlight any significant changes on this page.

10. Requests for disclosure, correction or suspension of use

You may request notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension or erasure of use, and suspension of provision to third parties, in respect of your own personal information held by us. Please contact the address in section 1. We will confirm your identity and respond in accordance with the law.

If you are not satisfied with our response, you may make a complaint to the Personal Information Protection Commission.

11. Minors

If you are a minor, please apply with the consent of a parent or guardian.

12. Changes to this policy

We may change this policy in line with changes in the law or in our services. If we do, we will publish the revised text on this page. Where a change is significant, we will say so clearly.

13. Contact

• Strive Trading Inc., personal information enquiries
• Email: info@japancarsonline.com

Established: 18 August 2026