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令和8年8月千葉豪雨

Chiba City — Support information (For individuals)

Support from the national government, Chiba Prefecture, your city or town, public bodies and private organisations — gathered together for each municipality. This page was last checked on: 2026-08-18

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First, for your safety

Do not start the engine of a car that has been in water. It can cause breakdown or fire. Please do not start it even just to check whether it still runs.

Stay away from electric vehicles (EV), hybrids (HV) and PHEVs. There is a risk of electric shock. Do not touch the body, the charging port or the orange cables, and do not try to remove the battery yourself.

If the car must be moved, do not drive it. Ask a towing company or another professional. If possible, keep it outdoors and away from buildings.

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Where to apply for a damage certificate (り災証明書・被災証明書)

Area Counter Phone
中央区 市民総合窓口課（きぼーる11階｜中央区中央4-5-1） 043-221-2111
花見川区 市民総合窓口課（区役所1階｜花見川区瑞穂1-1） 043-275-6111
稲毛区 市民総合窓口課（区役所1階｜稲毛区穴川4-12-1） 043-284-6111
若葉区 市民総合窓口課（区役所1階｜若葉区桜木北2-1-1） 043-233-8111
緑区 地域づくり支援課（区役所1階｜緑区おゆみ野3-15-3） 043-292-8111
美浜区 市民総合窓口課（区役所1階｜美浜区真砂5-15-1） 043-270-3111

What to do first

Available now

Take photos before you clean up

Photograph the outside of your home from all four sides, the water marks left on the walls (hold a tape measure against them so the height is clear), each room, and the household goods that were damaged. For your car, photograph the whole vehicle and the interior. These photos become the evidence for everything — the damage certificate, insurance, and tax reductions.

Take the photos before you wash the marks away. Once you start cleaning, nothing is left to show how bad the damage was.

When you apply for a damage certificate (り災証明書 / risai shomeisho), you need photographs of the damage: the whole building, and the damaged parts.

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Apply for a damage certificate (risai / hisai shomeisho)

The risai shomeisho (り災証明書) is a document in which your municipality officially certifies how badly your home was damaged (large-scale partial destruction, partial destruction, and so on). You will need it when you apply for reconstruction support payments, various loans, and reductions in taxes and insurance premiums.

If something other than your home was damaged — for example your car — you can apply for a hisai shomeisho (被災証明書).

You will need the application form, a copy of your identification (driving licence, My Number card, etc.), and photographs of the damage. Online application through Mynaportal may be available. Please check at the counter.

お住まいの区の区役所

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Contact your insurance companies (fire insurance and car insurance)

If your fire insurance includes flood cover (水災 / suisai), the damage to your home and household goods may be covered. For your car, please check whether you have vehicle insurance (車両保険).

You may call before the damage certificate is issued.

If you do not know which company you are insured with, the general insurance and life insurance associations operate enquiry desks.

Source: www.soumu.go.jp （checked: 2026-08-18）

Housing

Available now

Emergency repairs to your home (under the Disaster Relief Act)

Up to 739,000 yen (total destruction / large-scale, medium-scale or ordinary partial destruction); up to 358,000 yen (minor partial destruction)

Under this scheme, the municipality asks a contractor to repair your home, based on your application. It covers only the minimum repairs needed for daily life — roof, walls, windows, kitchen, toilet.

When you apply you must provide an estimate that you obtain yourself from a repair contractor, together with your damage certificate and photographs of the damage.

Apply before the work starts — you cannot use this scheme if you repair first. Also, if you use this scheme you may lose the right to have the building demolished at public expense later. If your home is badly damaged and you are considering rebuilding, talk to お住まいの区の区役所 before you begin. Eligibility: households with damage of minor partial destruction or worse, who do not use emergency temporary housing; for medium-scale, ordinary and minor partial destruction, you must also lack the means to repair it yourself.

お住まいの区の区役所

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Housing provided for disaster victims

Public housing, rental-type emergency housing (private rental homes leased by the authorities), or newly built emergency housing may be provided to disaster victims whose homes were destroyed and who cannot secure housing with their own resources.

Chiba Prefecture Housing Division (Prefectural Housing Management Section) / お住まいの区の区役所

043-223-3222

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Demolition and removal of damaged buildings (self-funded demolition)

There is a scheme called “self-funded demolition” (自費解体), in which you contract a demolition company and pay for the work yourself, and the city then reimburses the owner for the demolition and removal costs.

If you use the emergency home repair scheme, you may not be able to use demolition at public expense. Please be careful about the order in which you do things.

お住まいの区の区役所

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Emergency risk assessment of buildings

This is an inspection of the condition of a building to judge whether it can be used for the time being — whether you can keep living in it, or should evacuate. The result is shown on a notice: green (inspected), yellow (caution required) or red (dangerous). It is dangerous to enter a building marked red.

Chiba Prefecture, Building Guidance Division, Earthquake-Resistance and Disaster Prevention Office

043-223-3186

Source: www.soumu.go.jp （checked: 2026-08-18）

Money

Not yet announced

Livelihood Reconstruction Support Payment (national scheme)

Up to 3,000,000 yen (basic payment plus additional payment)

A payment made to households whose basis of living was severely damaged.

Households with total destruction, demolition, or long-term evacuation receive a basic payment of 1,000,000 yen, plus 2,000,000 yen if they build or buy a home (3,000,000 yen in total), 1,000,000 yen for repairs (2,000,000 yen in total), or 500,000 yen for renting (excluding public housing) (1,500,000 yen in total).
Households with large-scale partial destruction receive a basic payment of 500,000 yen, plus 2,000,000 yen for building or buying (2,500,000 yen in total), 1,000,000 yen for repairs (1,500,000 yen in total), or 500,000 yen for renting (1,000,000 yen in total).
Households with medium-scale partial destruction receive 1,000,000 yen for building or buying, 500,000 yen for repairs, or 250,000 yen for renting.

For one-person households, each amount is three quarters of the above.

Whether this scheme applies to this disaster depends on an official notice from Chiba Prefecture. As of 18 August 2026 we have not been able to confirm that notice. If you obtain your damage certificate first, you can apply as soon as the notice is issued.

Public Interest Incorporated Foundation, Prefectural Centre

03-5212-9111

Source: www.soumu.go.jp （checked: 2026-08-18）

Please confirm

Chiba Prefecture Livelihood Reconstruction Support Payment (prefectural scheme)

A payment made by Chiba Prefecture, according to the degree of damage, to households that cannot receive the national payment under the Act on Support for Livelihood Recovery of Disaster Victims.

Housing damage payment: 1,000,000 yen for total destruction or demolition after partial destruction; 500,000 yen for large-scale partial destruction.
Housing reconstruction payment: for total destruction, demolition after partial destruction, or large-scale partial destruction — 2,000,000 yen for building or buying, 1,000,000 yen for repairs, 500,000 yen for renting (excluding public housing). For medium-scale partial destruction — 1,000,000 yen, 500,000 yen and 250,000 yen respectively.

For one-person households, each amount is three quarters of the above.

Eligible households are those affected by a natural disaster that the Governor of Chiba has decided to cover. Please confirm at the counter whether this disaster is covered. Even if you cannot use the national scheme, you may be able to use the prefectural one.

お住まいの区の区役所

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Disaster Condolence Payment

5,000,000 yen if the person supported the household; 2,500,000 yen for others

Under the Act on Payment of Disaster Condolence Money, this payment is made to the bereaved family of a person who died in a disaster in which five or more households in the city lost their homes.

The order of entitlement is: spouse, child, parent, grandchild, grandparent.

If none of the above exists, a sibling who lived with the deceased or shared their livelihood may receive it. If a disaster disability payment has already been made, that amount is deducted.

お住まいの区の区役所

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Disaster Disability Payment

2,500,000 yen if the person supports the household; 1,250,000 yen for others

Under the Act on Payment of Disaster Condolence Money, this payment is made to people who suffered a severe disability in the disaster — for example loss of sight in both eyes, loss of chewing and speech function, severe impairment of the nervous system or internal organs requiring constant care, or loss of both arms or both legs.

お住まいの区の区役所

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Emergency Small-Sum Loan (loan for living expenses)

Up to 100,000 yen, interest free

A small loan for low-income households, households with a disabled member, and elderly households, when maintaining their livelihood has become difficult urgently and temporarily. Repayment starts after a grace period of up to two months from the loan, and must be completed within twelve months after that.

No joint guarantor is required.

In large-scale disasters, national measures may temporarily widen the range of eligible households and extend the grace and repayment periods.

千葉市社会福祉協議会

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Workers' accident compensation (if you were harmed at work or commuting)

Under the Industrial Accident Compensation Insurance Act, if a worker is harmed during work or while commuting, the worker or the family can receive benefits from workers' accident insurance (treatment, medication, survivors' pension or lump sum, and so on).

Injuries suffered during clean-up work can also be covered. Do not decide on your own that it is not covered — please consult the Labour Standards Inspection Office.

Your local Labour Standards Inspection Office / Workers' Accident Insurance Hotline

0570-006031

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

State advance payment of unpaid wages

If your employer goes bankrupt and wages cannot be paid, there is a scheme under which the state advances the payment.

Japan Organization of Occupational Health and Safety, Unpaid Wages Advance Payment Desk

044-431-8663

Source: www.soumu.go.jp （checked: 2026-08-18）

Government procedures

Available now

Special national tax measures (income tax relief, extended deadlines, deferred payment)

If it is difficult for you to pay national taxes, the following measures are available.

・Extension of filing and other deadlines
・Deferral of tax payment
・Reduction of income tax and other taxes
・Special treatment of gift tax on funds for acquiring a home
・Refund of automobile weight tax for damaged vehicles
・Exemption from stamp duty on contracts for the transfer of real estate

If your home or household goods were damaged, you can reduce all or part of your income tax by choosing, in your tax return, whichever is more favourable: the casualty loss deduction (雑損控除) under the Income Tax Act, or the reduction and exemption under the Disaster Relief Tax Act.

The tax office can calculate both for you so you can see which is better. The casualty loss deduction covers not only damage to your car and household goods, but also disaster-related spending such as waste disposal, disinfection and repairs. Keep every receipt from contractors.

Your local tax office

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Special prefectural tax measures (reduction, deferred collection, extended deadlines)

If you suffered major damage in the disaster, relief measures are available for prefectural taxes such as real estate acquisition tax and individual enterprise tax: reduction, deferral of collection, and extension of filing and payment deadlines.

Please contact the prefectural tax office that covers your area (Chiba-nishi, Sakura, Togane, Mobara, Tateyama, Matsudo or Kashiwa).

Your local Chiba Prefectural Tax Office

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Special municipal tax measures (reduction of residents' tax and property tax, etc.)

If you suffered major damage in the disaster, you may receive relief measures for municipal taxes such as residents' tax and fixed property tax: reduction, deferral of collection, and extension of filing and payment deadlines.

Please bring your damage certificate to the counter. Residents' tax and property tax may be handled by different sections.

The tax section of お住まいの区の区役所

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Special measures for insurance premiums (national pension, national health insurance, long-term care insurance)

On application, premiums for the national pension, national health insurance and long-term care insurance may be reduced, deferred, or paid in instalments.

None of these start unless you apply. They can often be discussed together, so please tell お住まいの区の区役所 that you were affected by the disaster.

お住まいの区の区役所

Source: www.soumu.go.jp （checked: 2026-08-18）

Your car

Available now

Beware of fire and electric shock from a flooded car

A car that has been in water can catch fire later, even if it looks fine. Do not start the engine. Please do not start it even just to check whether it still runs.

In electric vehicles (EV), hybrids (HV) and PHEVs, water that gets into the lithium-ion battery can cause an internal short circuit and start a fire. Do not touch the body, the charging port or the orange cables, and do not try to remove the battery yourself.

If the car must be moved, do not drive it — arrange a tow truck. If possible, keep it outdoors and away from buildings.

The source cited concerns the risk of fire when lithium-ion batteries get wet. We will confirm a primary source for “do not start the engine” (from the automobile industry association, JAF, or the Fire and Disaster Management Agency) at the next update.

Source: www.nite.go.jp （checked: 2026-08-18）

Available now

If your car was damaged, you can apply for a hisai shomeisho

The risai shomeisho (り災証明書) certifies damage to your home, but if something other than your home was damaged — such as a car — you can apply for a hisai shomeisho (被災証明書). You can apply for it together with the risai shomeisho. It may be needed for tax reductions and other procedures.

You will need the application form, a copy of your identification, and photographs of the damage (the whole item and the damaged parts). For non-residential property you will also need something showing ownership, such as a copy of the registry.

お住まいの区の区役所

Source: www.soumu.go.jp （checked: 2026-08-18）

Please confirm

Reduction of automobile tax (shubetsu-wari)

You may be able to have your automobile tax reduced for a car that can no longer be used because of the disaster. There are conditions and an application deadline, and once the deadline passes you cannot get the reduction.

Please confirm the conditions, the amount and the deadline that apply to this disaster with the Chiba Prefecture Automobile Tax Office.

We have not been able to confirm the amount of the reduction or the deadline, so we do not state them here. Please confirm at the counter.

Chiba Prefecture Automobile Tax Office (1-11 Ton'ya-cho, Chuo-ku, Chiba City)

043-243-2721

To be confirmed (counter: weekdays 9:00–16:00 / phone: weekdays 9:00–17:00)

Source: www.pref.chiba.lg.jp （checked: 2026-08-18）

Available now

Refund of automobile weight tax (if you scrap the car)

If you carry out a permanent deregistration on the grounds of dismantling, or file a dismantling notification, for a car that has reached the end of its use, you can receive a refund of automobile weight tax in proportion to the remaining validity of the vehicle inspection certificate.

The refund application form is part of the same form as the permanent deregistration application and the dismantling notification, so you apply for it at the same time as those procedures.

If you have not yet deregistered or filed the dismantling notification, do those procedures and the refund application together at the Transport Branch Office covering your number plate. You can also ask a dealer or dismantling company to handle it. If you still have a loan on the car, contact the loan company first.

The Transport Branch Office that covers your number plate

Source: www.nta.go.jp （checked: 2026-08-18）

What follows is information about the paid services of Strive Trading Co., Ltd. It is not public support. You can use all of the support schemes above without using our services.

Medical care and mental health

Available now

You can see a doctor even without your insurance card

If you lost your insurance card or eligibility confirmation document, or left it at home when you evacuated, and therefore cannot show it at a medical institution, you may still be able to receive insured treatment by stating your name, date of birth, contact details and address at the reception desk.

This is a special arrangement for times of disaster. Your eligibility may be verified later.

The reception desk of the medical institution you visit

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Deferral or reduction of medical and long-term care costs

If your home was totally or partially destroyed, or if the person who supports your household lost their job and has no income, the amount you pay at the counter for medical insurance, and the user charges for long-term care insurance, may be deferred or reduced.

The national health insurance / elderly support section of お住まいの区の区役所

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Reduction of user charges for disability welfare services

If your property was damaged by the disaster, or your income fell because of unemployment or similar, the user charges may be reduced.

The disability welfare section of お住まいの区の区役所

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Telephone counselling for emotional distress

Telephone counselling is available for people affected by the disaster.

・Yorisoi Hotline (24 hours) 0120-279-338
・Inochi no Denwa (every day 16:00–21:00) 0120-783-556
・Chiba Inochi no Denwa (24 hours) 043-227-3900

The Chiba Prefectural Gender Equality Center offers general counselling for women (04-7140-8605, Tuesday to Sunday 9:30–16:00, all counsellors are women) and for men (043-308-3421, Tuesdays and Wednesdays 16:00–20:00, Saturdays 12:30–16:30, all counsellors are men).

If you cannot sleep or you feel overwhelmed, please do not push yourself — talk to someone. These helplines are answered in Japanese. If you need support in another language, the Chiba Prefecture Multilingual Disaster Support Center (043-297-2966) provides information in several languages.

Yorisoi Hotline (24 hours)

0120-279-338

Source: www.soumu.go.jp （checked: 2026-08-18）

Children and education

Available now

Reduction or exemption of nursery fees

If a household using an accredited childcare facility suffered significant damage to its home or property in the disaster, nursery fees may be reduced or waived.

Kindergartens handle this individually, so please ask your kindergarten directly.

The childcare section of お住まいの区の区役所

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Assistance with school costs (school supplies and school lunches)

If your circumstances changed suddenly because of the disaster, part of the costs needed at school — such as school supplies and school lunches — may be covered.

The school education section of お住まいの区の区役所

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Reduction or deferral of high school tuition and other fees

If your income fell because of the disaster, tuition, course fees and admission fees may be deferred, reduced or waived.

For public high schools in the prefecture: Chiba Prefecture Finance Division (043-223-4094) or the school. For private high schools in the prefecture: Chiba Prefecture Educational Affairs Division (043-223-2162) or the school.

Chiba Prefecture, or the school your child attends

043-223-4094

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Reduction of university and vocational school tuition

For students who find it difficult to pay tuition because their household finances changed suddenly due to the disaster, tuition may be reduced or waived.

Please ask the tuition desk of the school you are enrolled in.

The tuition desk of the school you attend

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

National education loan

Up to 3,500,000 yen

An education loan from the Japan Finance Corporation. It can be used together with scholarships such as those from JASSO. You can apply even before entrance examinations.

Japan Finance Corporation, Education Loan Call Center (weekdays 9:00–19:00)

0570-008656

Source: www.soumu.go.jp （checked: 2026-08-18）

Available now

Emergency scholarships, deferred repayment and disaster grants (JASSO)

The Japan Student Services Organization (JASSO) offers the following support.

・Emergency scholarship enrolment — please ask the scholarship desk of the school you attend
・Reduced repayment or deferral of scholarship repayment — Scholarship Consultation Center (weekdays 9:00–20:00) 0570-666-301
・Disaster grant — for students whose home suffered damage of partial destruction or worse, making it difficult to continue their student life. JASSO Disaster Grant Section 03-6743-3185

For questions about the disaster grant, please enquire through the school you attend.

JASSO Scholarship Consultation Center

0570-666-301

Source: www.soumu.go.jp （checked: 2026-08-18）

Donations and crowdfunding

Not yet announced

Relief donations (we are checking whether collection has started)

Relief donations (義援金 / gienkin) are a system in which donations received are delivered to disaster victims through a distribution committee made up of the Japanese Red Cross Society, the authorities and others. Distribution is normally guided by the damage classification on your damage certificate, and in many cases you are contacted without having to apply. Please obtain your damage certificate first.

As of 18 August 2026 we have not been able to confirm that collection of relief donations for the August 2026 Chiba Heavy Rain has started. Neither the Chiba branch of the Japanese Red Cross Society nor the Chiba Community Chest listed this disaster on their pages. We will update this page as soon as we can confirm it.

If you are thinking of donating, please always check the current status on the official page of the organisation. We never collect or handle donations on their behalf.

Japanese Red Cross Society Chiba Branch / Chiba Community Chest

043-241-7531

Source: www.chiba.jrc.or.jp / akaihane-chiba.jp （checked: 2026-08-18）

Beware of scams

Available now

Beware of dishonest repair companies and unlicensed waste collectors

After a disaster, damage caused by dishonest repair companies and unlicensed waste collectors increases. Even if you are approached with an offer such as “we can repair it for free using your insurance money”, do not sign a contract on the spot.

If anything feels wrong, please call the Consumer Hotline 188.

If you do not have enough help to clear up, you may be able to ask the disaster volunteer centre of 千葉市社会福祉協議会 free of charge.

Consumer Hotline

188

Source: www.soumu.go.jp （checked: 2026-08-18）

About this information

The details, eligibility, deadlines and counters can change. Please always check the official announcements of each organisation for the latest information. Every item shows its source and the date it was last checked.

The Japanese version is the authoritative one. Please check the Japanese pages and the official sources for the latest information.

Updates ／ Your Car

Chiba City